My character gone from acc

[Povka91]

Acc: Povka91
Char name: DmD-BruTaL, barbarian
I was exiting from game and me pulled out from acc, and when i logged back, there no was my character in acc....
PLEASE HELP ME!!!:(:(:(:(

[Game]

I will look into this as soon as I can!

[Povka91]

Thank you.

[Povka91]

How much time it can took?

[kykypqk]

My hero is gone two !!! please help pala level 77 named HardFreak