newbie: inneed a little help

[Ch3rryPuffin]

how can i fix this it says
"Unhandled exception:"
"access_violation (c0000005)"

[Game]

When does this happen? When trying to join a game or what? Reboot your whole PC first, then if it still does it I will need more details.

[Ch3rryPuffin]

sir this happen when i click launch game...