"Unhandled Exception: ACCESS_VIOLATION (c0000005)" problem

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10-19-2017, 07:31 PM
Blitz_2K

"Unhandled Exception: ACCESS_VIOLATION (c0000005)" problem

I have the problem of the "Unhandled Exception: ACCESS_VIOLATION (c0000005)" and I'm using Windows 10

I've tried everything in my power to solve the problem but it didn't worked...
I reinstalled D2+LOD multiple times from different sources including the official Version on battle.net
I patched it to 1.13d
I ran in compatibility mode (I tried every mode), checked reduced color mode, pretty much tried any combination at this point.
I added -w
I included Diablo 2.exe in my DEP exceptions List
I even saw the Common Game Errors and Fixes post and did everything there but it was the same

At this point I'm so frustrated because I can't play this server...
10-19-2017, 10:07 PM
nedamettin

there must be a file named d2*date of the crash* in your anni folder. try to upload that. it'll actually help them detect the issue
10-19-2017, 11:04 PM
Game

Quote:

Originally Posted by Blitz_2K

I have the problem of the "Unhandled Exception: ACCESS_VIOLATION (c0000005)" and I'm using Windows 10

I've tried everything in my power to solve the problem but it didn't worked...
I reinstalled D2+LOD multiple times from different sources including the official Version on battle.net
I patched it to 1.13d
I ran in compatibility mode (I tried every mode), checked reduced color mode, pretty much tried any combination at this point.
I added -w
I included Diablo 2.exe in my DEP exceptions List
I even saw the Common Game Errors and Fixes post and did everything there but it was the same

At this point I'm so frustrated because I can't play this server...

Have you... restarted your computer since doing all of these steps?
10-20-2017, 05:11 AM
Blitz_2K

Quote:

Originally Posted by Game

Have you... restarted your computer since doing all of these steps?

I've tried that from the start, if it were so simple I wouldn't have done all the rest of the steps...
10-20-2017, 05:12 AM
Blitz_2K

Quote:

Originally Posted by nedamettin

there must be a file named d2*date of the crash* in your anni folder. try to upload that. it'll actually help them detect the issue

I didn't understand that, can you explain it better?
10-20-2017, 05:15 AM
nedamettin

look for a file named d210202017 or d220102017 in your annihilus folder. that is a crash log.
10-20-2017, 02:54 PM
Game

Quote:

Originally Posted by Blitz_2K

I've tried that from the start, if it were so simple I wouldn't have done all the rest of the steps...

What version of Windows are you on?
10-20-2017, 07:24 PM
Blitz_2K

Quote:

Originally Posted by Game

What version of Windows are you on?

Windows 10
10-20-2017, 07:24 PM
Blitz_2K

Quote:

Originally Posted by nedamettin

look for a file named d210202017 or d220102017 in your annihilus folder. that is a crash log.

What do I do with that file?
10-20-2017, 10:34 PM
nedamettin

upload it here so admins can have a look
10-20-2017, 11:12 PM
Game

Quote:

Originally Posted by Blitz_2K

What do I do with that file?

That file won't do much good for this situation I am afraid. When does this error happen, when launching?
10-21-2017, 05:06 AM
Blitz_2K

Quote:

Originally Posted by Game

That file won't do much good for this situation I am afraid. When does this error happen, when launching?

The error happen when I put Launch Game
10-21-2017, 05:12 AM
Blitz_2K

Quote:

Originally Posted by nedamettin

upload it here so admins can have a look

How do I upload the file here?
10-21-2017, 10:54 AM
Addah1

Quote:

Originally Posted by Blitz_2K

Windows 10

Try to run all the launchers in Compatibility mode for Windows 7
Run as Administrator
Run the D2VidTst in compatibility mode for Win7 and try different settings
10-21-2017, 06:57 PM
Blitz_2K

Quote:

Originally Posted by Addah1

Try to run all the launchers in Compatibility mode for Windows 7
Run as Administrator
Run the D2VidTst in compatibility mode for Win7 and try different settings

Done all of that and still doesn't work...
10-21-2017, 09:44 PM
Game

Quote:

Originally Posted by Blitz_2K

Done all of that and still doesn't work...

Something is up with your Windows installation then I am afraid... that is weird. I had someone else with the same issue, but he was on Windows 8. I had him update to 8.1 and it worked fine. Is your Windows up to date?
10-22-2017, 06:18 AM
Blitz_2K

Quote:

Originally Posted by Game

Something is up with your Windows installation then I am afraid... that is weird. I had someone else with the same issue, but he was on Windows 8. I had him update to 8.1 and it worked fine. Is your Windows up to date?

It is strange because I can run other diablo 2 servers but not this one... :,(
11-01-2017, 06:53 AM
mrhoffmann

Can just add that I've done a very long search for a solution to this.
* My only solution was to not change the default directory (to install under C:\Program Files (x86)\Diablo II\)
* Make sure to have patched the latest version (Annihilus launcher)
* Following this guide: http://annihilus.net/showthread.php?t=7104
* Diablo 2.exe and Game.exe in admin-mode is required (forgetting to do so may make the game unplayable completely or it will crash with the error in the main menu)
* Diablo 2.exe running ALSO in compatibility mode (either XP or 7), i run XP, seems more stable for some reason
* Make sure to have v1.13d installed (see installation guide http://annihilus.net/content.php?r=1...guide&tabid=37 at heading #3)

I had another issue where i would get a graphic error when switching between games making the game crash (if i try joining a game after leaving one). My solution was to use the shortcut command -opengl, using also -w for window-mode. You can set the -w alternative in the glide-init.exe, however i found that it wasn't as persistent as using the command instead.

This results in ugly game but at least it doesn't crash.
IF YOU DO not have that error, replace -opengl with -3dfx instead to avoid having the ugly rendering :)
however, i found this to solve the error completely.

Please check here for screenshots (sorry for being swedish :D): https://imgur.com/a/qHPPi

PS: I run latest version of Windows 10.

Cause for this error is concluded to (in my cases):
1. Not having set compatibility and admin-mode for executable files (Game and Diablo 2.exe)
2. Having the game installed on another hard-drive than C:\
3. Not having patched the game to latest version of Annihilus
4. Having only one of the executables in #1 set to admin
5. Annihilus launcher not admin
6. Corrupt installation of the game

I can't seem to find this to be a error due to the operating system, however it is a possibility.

If you'd still get the error, you haven't followed the guide http://annihilus.net/showthread.php?t=7104.